E-Government (MSc)

Decision-making and decision-finding (policy formulation):How can ICT make political processes more transparent and comprehensible, make citizens' participation more effective and equip policy with instruments to make well-informed decisions?

Service production and task of performance (policy implementation):How can ICT make administrative tasks more effective and efficient? How can cross-departmental cooperation be structured organisationally, technically and legally to improve service production?

Monitoring, control, impact and management (monitoring and governance function):How can ICT help to effectively and efficiently collect, aggregate and evaluate background information and basic data necessary for decision-making and service production? How can correlations of effects and technological impacts such as the "digital divide" be recognised, analysed and evaluated?